Privacy Policy

Effective date: July 26, 2026

417 Glassmasters LLC (“417 Glassmasters,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, phone calls, text messages, forms, estimates, scheduling, and services.

Information We Collect

We may collect information you voluntarily provide, including your name, phone number, email address, service address, requested services, appointment information, property details, photographs, messages, and payment-related information.

We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device information, referring page, pages visited, and cookies or similar technologies.

How We Use Information

We may use your information to:

• Respond to inquiries and estimate requests
• Schedule, provide, and follow up on services
• Send appointment confirmations, scheduling updates, service-related messages, invoices, and customer-support communications
• Process payments and maintain business records
• Improve our website, advertising, services, and customer experience
• Prevent fraud, protect our business, and comply with legal obligations

Text Messaging and Mobile Information

If you separately consent to receive text messages from 417 Glassmasters, we may send customer-service and transactional messages concerning your inquiry, estimate, scheduling, appointment, or service. Message frequency varies. Message and data rates may apply.

Reply STOP to opt out of text messages at any time. Reply HELP for help. Consent to receive text messages is not a condition of purchasing any goods or services.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers that support delivery of our communications, such as CallRail, telecommunications carriers, and other technology providers, solely as necessary to provide those services. Text-message opt-in data and consent will not be sold, rented, or shared with third parties for their own marketing purposes.

How We Share Information

We do not sell or rent your personal information. We may share information with trusted service providers that assist us with website hosting, customer communication, call tracking, scheduling, payment processing, analytics, advertising, or other business operations. These providers may use information only as necessary to perform services for us.

We may also disclose information when required by law, to protect our rights or safety, or as part of a business transfer such as a merger, sale, or acquisition.

Call Tracking and Communications

We may use CallRail and similar providers to manage calls, texts, and website inquiries. Calls may be tracked or recorded when permitted by law. These providers may process contact information and communication data on our behalf.

Cookies and Analytics

Our website may use cookies and analytics technologies to operate properly, understand website usage, measure advertising performance, and improve our services. You may control cookies through your browser settings, although disabling them may affect website functionality.

Data Security and Retention

We use reasonable administrative and technical safeguards to protect personal information. No electronic transmission or storage system is completely secure. We retain information only as long as reasonably necessary for the purposes described in this policy, legitimate business needs, and applicable legal requirements.

Your Choices

You may request access to, correction of, or deletion of certain personal information by contacting us. You may opt out of marketing communications at any time. For text messages, reply STOP. For help with text messages, reply HELP.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

417 Glassmasters LLC
PO Box 181
Fair Grove, MO 65648
Phone: 417-386-2193
Email: office@417glassmasters.com
Website: www.417glassmasters.com